Refund Policy

Last updated: May 4, 2026

Request a refund

Email us with your details and we'll process within 1–2 business days. Refunds typically land on your statement 5–10 business days later.

Send an email to:

sungwoo@heysungwoo.com

Include in your email:

  • • Your name
  • • Order number (from your SamCart receipt — the number after "Order ID")
  • • Which product you'd like refunded
  • • Reason (optional)

We respond within 1–2 business days.